Using the Library menu

Access to The Libraries

Mile End Library

  •  Access to the Library building for anyone unable to use the revolving door is via a set of automatic doors, activated by a touch card system. Users should make sure their card is activated to open this door when registering with the Disability and Dyslexia Service.
  • Glass gates through the Library security gates will be opened by Welcome Desk staff.
  • There is lift access to the upper floors. Note that this can not be used when there is a fire alarm, so a personal tour of the library is recommended to point out fire escapes with protected stairwells, where wheelchair users should go in the event of a fire alarm until help comes.
  • There are accessible toilets available on all floors of the library.
  • Access for assistants - if you have a friend or helper who you would like to accompany you into the Library, this is always possible. We can provide your companion with a Library pass.


  • Chairlift in south-west courtyard. To obtain an Access Card, please call 020 7882 7112
  • Disabled lift between ground and basement levels within library

West Smithfield

  • Chairlift to library entrance
  • External passenger lift to basement level. To obtain an Access Card, please call 020 7882 8188
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